create or modify activity zone

[hidden2]

As of today I am unable to create or modify activity zones - I removed and reinstalled camera and google home app - it did not solve the issue.

[mejiacruz]

Hi @hidden2 

I'm really sorry that you are having this type of issue while trying to create an activity zone. I need additional information from you so we can give you further assistance.

• What model camera do you have?
• Do you have a Nest Aware Subscription?
• Are you using the Nest App or Google Home App?

Also here are additional steps that may help you to add or modify an activity zone.

All the best,

Josh

[johnconrad]

Same issue occurs to me as well

[gmelanymelissa]

Hi there,

I'm sorry you're running into this situation. I understand how frustrating it can be to set up activity zones.

To better understand the situation, I'd also like to ask a couple of questions:

• What kind of Nest camera do you have?
• Do you have a Nest Aware subscription? Activity zones require a Nest Aware subscription to function.
• Are you trying to set up an activity zone in the Google Home app or the Nest app?

The more details you can share, the better I can assist you.

Keep me posted. I'm happy to help. 

Best regards, 

Melany