12-20-2021 05:30 PM
I would appreciate some clarity on the event video history with no subscription
Does it record 3 hours of events keep it, or does it only keep recordings for 3 hours?
Ie, if it takes a 15 minute recording at 7am, does it then delete that recording at 10am? Or if it takes a 15 minute recording at 7am can i still view that recording tomorrow so long as a total of 3 hours video has not been recorded?
Answered! Go to the Recommended Answer.
12-20-2021 07:51 PM
It’s your first scenario. If recording starts at 7AM, by 10AM the initial history starts being deleted.
12-20-2021 06:17 PM
The video dissapears 3 hours after it records. You can download the video to keep as long as you do it before the three hours are up. I have people and motion for my alerts and it only records for these alerts. I stood up and set back down and it made a 25 second video,
12-20-2021 09:09 PM
Thanks.
Kinda wouldnt help if you went to bed and your car was broken into overnight would it. I think its disgraceful that the footage is deleted after 3 hours. they are basically forcing the subscription onto you.
12-20-2021 07:51 PM
It’s your first scenario. If recording starts at 7AM, by 10AM the initial history starts being deleted.
12-20-2021 09:07 PM
Thanks for that.
i just cant see why this is acceptable. They are expensive cameras and are basically unfit for purpose unless you get the subscription too. Thats not okay in my book.
12-28-2021 08:25 PM
I agree I feel ripped off I was not aware of the 3 hour thing… Someone stole my package and now I have no idea what happened
01-03-2022 12:24 AM
oh wow, that sucks, sorry to hear that.
pretty ironic that someone stole your camera though hahaaha, what the hell is wrong with ppl these days, geez
03-11-2022 10:14 AM
Hi there,
Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.
Best Regards,
Brad.
Thanks for your help, @Rubes!
03-14-2022 11:17 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.