nest cam offline

[tupton]

Our camera goes offline at specific times.   Not consistent day to day but always the the :42 second mark of whatever time.   It always comes back at the :43 second mark after being offline for precisely either 5,10,15 or more minutes but always increments of 5 minutes.   To me this is not a router issue or whatever.  

[Lance_L]

Hello tupton,

Thanks for reaching out to the Community.

I’m sorry to hear that you’re having issues with the Nest camera. Let’s check it out.

Have you noticed what the color of the status light is when the camera goes offline?

Here’s a handy guide to help you troubleshoot an offline Nest camera or doorbell.

Keep me posted.

Best,

Lance