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nest doorbell (battery)

pfm555
Community Member

nest doorbell (battery) does not show me that someone is at my door when i am away from my home. is sends a notification that someone was at the door but when i open in home app they have already gone.

4 REPLIES 4

MrVacca
Silver Product Expert
Silver Product Expert

I've noticed a couple second delay from the original notification when someone is there.   When you go back to the view history, how long is the person there before they leave? 

pfm555
Community Member

I had my wife ring the bell and if I am looking at the phone then it is instant . The notification is just a pop up on my phone when I am away from home and unless I am looking right at the phone the notification is just the same as other notifications unlike when I am home and on the same network as the door bell I get a verbal that someone rang the doorbell. It would be nice if the notification when you are not on the same network was more distinctive or could be made.more destinctive

Brad
Community Specialist
Community Specialist

Hey folks.

 

Just popping in to see  if you still needed assistance with this issue? Please let me know!

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.