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nest doorbell

therockstar22
Community Member

i just got a nest doorbell and i'm trying to make it sound through my speakers in my house but no luck

6 REPLIES 6

RXShorty
Gold Product Expert
Gold Product Expert

Hi @therockstar22 

What kind of speakers are you using?
Are you using Google Nest Mini or Nest Audio speakers?

If so do you use the same Google account on your Doorbell and Nest Audio? 😊

Having the same problem as this individual and was wondering why I can’t get it to connect to my Google home mini. I get a “something went wrong” message after trying to connect it to the app. I tried restarting the nest doorbell and also my phone. No luck

EmptyNester
Gold Product Expert
Gold Product Expert

Since this is a user forum you won't get any help from Google here.  Only from other users.  You may want to speak with an actual Google tech person.  You can do so by opening a support ticket with this link and answer the questions and there will be an option to speak with someone via phone or live-chat.

https://support.google.com/googlenest/gethelp

If you find the answer please return here and let us know what fixed it.

Juni
Community Specialist
Community Specialist

Hi folks,

 

Thanks for the help here, RXShorty and EmptyNester.

 

Therockstar22 and Endries33, thanks for reaching out. Could you both identify which Nest speaker we are working with and if your Nest doorbell and speakers are linked to the same account? Also, have you both had the chance to contact our support team as suggested by EmptyNester? If so, could you provide me with the case number so we can check if you need further assistance?

 

Regards,

Juni

Juni
Community Specialist
Community Specialist

Hello there,
 

Just checking in to make sure that you saw my responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Best,

Juni

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni