no sound on phone with Bluetooth enabled

[RedDragon1]

I'm having an issue with no sound when I have Bluetooth enabled on my phone I do get sound when I turn off Bluetooth please help Thanks in advance 

[kiltguy2112]

If your getting no sound on the phone because it is connected to some bluetooth device, and that is where the sound is playing.  When you turn bluetooth n the phone should say which device it is connecting to.

[RedDragon1]

The strange thing is that it's only connected to my watch for calls now I'm also now noticing that the volume is controlling the in call volume 🤔 

[kiltguy2112]

If you power down the watch, does the problem go away?

[RedDragon1]

So after messing around with it....I figured out there is sound however it comes from the earpiece as if I were on a phone call regardless if the Bluetooth is on or not is this how it supposed to work? I don't remember if it was always like that

[Mlabrador]

Hi all, 

Thanks for posting in the community and apologies for the late response. 

@kiltguy2112, thanks for the help. 

@RedDragon1, what Google Nest device do you need help with? 

Best, 

Nikki 

[Mlabrador]

Hi RedDragon1, 

Just checking in to make sure that you saw our responses. Let us know if you still need help. 

Best, 

Nikki 

[Jhonleanmel]

Hi everyone,

Just one quick final check in here since activity has slowed down. We haven't heard from you in a while so we'll be locking this thread if there is no update after 24 hours. If you have any new questions, updates or just a discussion topic, feel free to start a new thread in the Community.

Thanks,
Mel