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not migrating nest to google

bobbyo
Community Member

Nest app wants me to migrate to Google home. I do not want to do that. I can't add a user without  migrating. There is no info about staying on the nest app and not migrating to Google. It used to work fine with total access for my wife & I. Now only myself Has access.I can't re-invite her because it says I need to migrate to Google. Ridiculous  !

1 ACCEPTED SOLUTION

Rubes
Gold Product Expert
Gold Product Expert

Whatever you do, don’t migrate. Lots of pain on that side of the fence. More so than you’re dealing with now.

View solution in original post

7 REPLIES 7

Rubes
Gold Product Expert
Gold Product Expert

Whatever you do, don’t migrate. Lots of pain on that side of the fence. More so than you’re dealing with now.

bobbyo
Community Member

I don't intend to migrate to google. Is there a way to add a user to my account if I don't ?

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

 

Thank you for your help, Rubes!

C105540
Community Member

I need help with migration 

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad

C105540
Community Member

Don’t 

Brad
Community Specialist
Community Specialist

@C105540

 

I am afraid that we cannot assist you with the migration process over these forums. Please contact Support via this link, for further assistance.

 

Best regards,

Brad.