reset password not working

[Tracey1]

Bought Battery outdoor/indoor nest cam.

Tried to set up with my other two cams in my nest aware app. won't let me. now i am trying ,as suggested to set up on the google app. not working ! Try to go back to my original nest aware app and it now requires me to sign in with my password. I can't remember the password !

Trying to sign into my original Nest aware App and it says username or password is incorrect. I have tried to reset my password but I do not get the email to reset ?

I now can not use my previously working just fine NEST AWARE APP

[BG]

First, any of the newer Nest product only work in the Google Home app and will not work in the Nest App. So these cameras need to be added to your Google Home App exclusively. Now, if you ever get into your Nest App (try forget password, get an email, etc. and reset it), you need to migrate your Nest Account to Google Home. It will merge your Nest products into the Google Home App.

[Jeff]

Hi, Tracey1.
I just wanted to jump in real fast to see if you saw BG's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

[Jeff]

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks