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the small button on the back is stuck in

lady64
Community Member

the small button on the back is stuck, can't put it back doorbell, it not latch on back . Who do I contact for replacement, very frustrated, reading on line lots of people complaints ,please help me .thank you 

1 ACCEPTED SOLUTION

EmptyNester
Silver Product Expert
Silver Product Expert

Hi Lady64,  I would try opening a support ticket so you can actually get help from the Google techs.

Here is the link:
https://support.google.com/googlenest/gethelp

 

View solution in original post

5 REPLIES 5

EmptyNester
Silver Product Expert
Silver Product Expert

Hi Lady64,  I would try opening a support ticket so you can actually get help from the Google techs.

Here is the link:
https://support.google.com/googlenest/gethelp

 

thank you for your help😀

aatienza
Community Specialist
Community Specialist

Hey lady64,

 

Thanks for posting here in the Google Nest Community.


Appreciate the help, EmptyNester. I'm dropping by to ensure if everything is covered here. Hope that sheds some light on the issue.


Thanks,

Archie

SteveT1
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

 

Regards,
Steve

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran