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upgrade to Google battery cameras with Power cord

kldeep04
Community Member

so got a notification Google wasn't going to support my nest cameras anymore  so I got two new google cameras but they will not record all the time with the power plugged in and will not go to my nest aware subscription I read someplace  that you have to have the 60 day subscription for them to record24/7?   the fact that google has basically zero tech support and the fact that when they sell the cameras it says it will record 24/7   I really don't feel like spending more money for it to maybe work.  I have the nest aware 7day recorded time $150 a year currently 

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@kldeep04 

What notice that Google Nest is not going to support Nest cameras? They only discontinued support for the old Dropcams a few months ago. We have three 1st gen Google Nest Hello Doorbells and several 1st gen Google Nest cameras, and they are all still supported. We also have a 2nd gen Google Battery Camera, plugged in with the optional power cable. All are in our one Google Nest "home/structure" and so are all covered by our $150/year "Nest Aware Plus" subscription, which provides 60-day event video history plus 10-day 24/7 video history for all of our cameras and doorbells. We've had the subscription since 2020.

The 2nd gen battery doorbell cannot record 24/7 even when wired, because even when wired, it runs off of battery power:

"If you’ve connected your Nest Doorbell (battery) to your existing doorbell wiring, the wires don’t directly power the doorbell. Instead, the battery is trickle charged by the power that comes through the wires, and the doorbell runs off the battery charge."

https://support.google.com/googlenest/answer/11830989

I'm not aware of any plan that provides "7-day recorded time". Here here the newer prices for each Nest Aware subscription:

https://store.google.com/us/product/nest_aware?hl=en-US&modal=upgrade-pricing

EmptyNester
Silver Product Expert
Silver Product Expert

Sorry, the 2nd gen DOORBELL (BATTERY) cannot record 24/7 even when plugged in to AC power.   For 24/7 recording you need the next doorbell up.