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video beyond existing subscription

zeaj07
Community Member

Hi All,

I'm fairly sure this is not possible, but can I get video beyond my current 5 day subscription, i.e. i'm looking for something that happed in my backyard 10 to 14 days ago.  I've seen elsewhere here that no subscription = no video but given that I have one, is there an archive I can pay to access?

Thanks,

Ed Johnson

Cypress, TX

1 Recommended Answer

zeaj07
Community Member
Thank you for taking the time to respond.  I get it.  I couldn't migrate from a Nest account to a G-Suite account so the maximum storage offering was 5 days. I created a new gmail account today, migrated my nest account and now have a 30 day subscription.  
 
Regards,
ed

View Recommended Answer in original post

4 REPLIES 4

Cathal_S
Gold Product Expert
Gold Product Expert

Hi zeaj07,

It would be against the law for Google to store your video recordings without your knowledge and I imagine the cost for the storage would be very large for them. Sorry but anything outside of your subscription is permanently deleted.

Nest aware - what you get:

https://support.google.com/googlenest/answer/9233159 

 

 

Regards,
Cathal

zeaj07
Community Member
Thank you for taking the time to respond.  I get it.  I couldn't migrate from a Nest account to a G-Suite account so the maximum storage offering was 5 days. I created a new gmail account today, migrated my nest account and now have a 30 day subscription.  
 
Regards,
ed

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Thank you so much @Cathal_S for all of your help!

Best regard,
Brad

zeaj07
Community Member

Thanks, Brad.  Please show this thread as complete.

Regards,

Ed