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video from yesterday

jimjar
Community Member

 how do i record a video ?

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@jimjar 

It's not clear what you're asking.

Your video history depends on whether you have a Nest Aware subscription and what kind of subscription:

https://support.google.com/googlenest/answer/9681538

If you're trying to download video history from the Google Home app and it was not flagged as an event, you'll have to use your phone's software to record the video, because the Google Home app does not allow the download of video that is NOT flagged as an event.  The Google Nest app DOES allow for the manual creation of a video clip.

EmersonB
Community Specialist
Community Specialist

Hello everyone,

@jimjar, thanks for reaching out here in the Community. To know more about this issue, I'd like to ask, which Nest Camera or Nest Doorbell do you have? Do you have a Nest Aware subscription? Were you able to read the information and check the link that MplsCustomer, has shared? In case you have an update, you know where to find us.

I appreciate the help, MplsCustomer.

Best,
Emerson

EmersonB
Community Specialist
Community Specialist

Hello jimjar,

We wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.
 
Regards,
Emerson

EmersonB
Community Specialist
Community Specialist

Hey jimjar,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
 
Thanks,
Emerson