wired nest doorbell will randomly turn on chime and then chime stays on.

[dlongeuay]

I recently bought a nest wired doorbell.  installed it as per recomendations and it installed fine except the inside mechanical chime would not sound.    After reading this forum i found a resolution that if you turn on and off chime duration it would work.  so I did and it worked.  fast forward a couple hours and now the chime will sound as it would if you pushed the doorbell and held it (old one)  I surmised there was a short possibly and rechecked and shortened all the exposed copper so this was not a possibility.  again the chime went off(on) and stayed on as if there were a short.    there is no short.  The transformer is a 16v transformer reading 19.9v consistently.  there is very minimal drop in voltage (less than .5v) when opperating other items on that circuit.  it is wired correctly and a consistant 19.8 volts at the chime.

Any help would be appreciated.

[aatienza]

Hey dlongeuay,

Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need but if you're still having trouble, you might want to check out this link for additional information.

If the issue persists, feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

Thanks,
Archie