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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1786 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17949 Views
  • 0 replies
  • 7 kudos

Nest Doorbell (wired, 1st gen) randomly going offline (again)

A few months ago there were system wide problem with Nest Cameras (indoor/outdoor/doorbell) randomly turning off, or reporting as being offline. A few weeks ago it magically seemed to be fixed, but the issue is now back again.For about a week nog, th...

BramNL by Community Member
  • 1944 Views
  • 4 replies
  • 0 kudos

What counts as an event?

Hi there,I have a fairly random question that is in no way urgent, but I'm just very curious: what exactly counts as an event? Because I have the feeling that the event counter in the top left corner does not count the events that I see in the actual...

ItsMeBo by Community Member
  • 1543 Views
  • 2 replies
  • 0 kudos

Google Home app and Camera support is the worst!!!

The latest on this subject is that the support contact stopped responding when I followed up on getting my $s back on the 2 cameras that did NOT work and he specifically provided detailed instructions on how to return them which I did and they acknow...

jriccardi by Community Member
  • 2097 Views
  • 7 replies
  • 1 kudos

Camera on multiple family accounts

I have a Nest doorbell camera, Nest outdoor camera, and a Google hub max inside as well. I would like to grant access to my outdoor cameras to a family member but not my indoor camera. Is there a way to do this? Thank you for any help or advice.

Haleyw013 by Community Member
  • 980 Views
  • 3 replies
  • 0 kudos

Resolved! Nest doorbell lens

Hello everyone,My doorbell fell of its support and the lens break. I contacted the support they can not repair it or replace it even it's still under warranty.With the cost of this material, how we can't repair it in a center.Please help me.

Nest/Google Cameras Multiple issues Part 2

@EmersonB Why did you lock the original thread so no one can reply to your comments anymore. Original Thread: Nest/Google Cams multiple issues As everyone has been saying we have all rest our devices time and time again and it does not resolve the is...

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Chook71 by Community Member
  • 1289 Views
  • 3 replies
  • 1 kudos

Temporary passwords for vendors

A vendor is trying to fix a problemI am having with my nest doorbell camera, which I access from google home. The vendor has asked for access to the doorbell app, but I would prefer not to give him my overall google password which I use for google ho...

AMBinTexas by Community Member
  • 1074 Views
  • 2 replies
  • 0 kudos

Google Nest Doorbell Wireless Device Unmounted

Hi, just got this doorbell and works fine during the setup process, however, it says the camera is off and the device is unmounted right after. Ive done everything I see in the other threads, unmounting and remounting, ensuring to hear the 'click', r...

Jahmmy by Community Member
  • 1642 Views
  • 3 replies
  • 0 kudos

Nest doorbell doesn’t send notifications

Hi, I have had an old Nest wired camera for 4+ years which sends notifications fine for any sound or movement, I have just purchased Nest Doorbell and set it up on Google Home, video is fine, all notifications set to on but it doesn’t send any notifi...

JonH1 by Community Member
  • 1310 Views
  • 6 replies
  • 0 kudos
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