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21:9 aspect ratio

obsrvr
Community Member

CCwGTV is not displaying full screen on a 21:9 ultra wide monitor.

Befor buying CCwGTV, did some research, found a statement in Google forum. But it's not showing. I don't want to stretch the video.

Is there any way to support 21:9 ratio?

1 ACCEPTED SOLUTION

djtetei
Gold Product Expert
Gold Product Expert

Normally, GCGTV will seek to display an image of an aspect ratio of 16:9.

Given that your monitor has an aspect ratio of 24.10, GCGTV will display the image in 16:9 format, with additional black bars filling to the left and right of your screen.

Additionally you can acces GCGTV Display and Sound settings and look if an available display resolution of 24:10 aspect ratio is available.

It will be helpful if you can provide us details about your monitor make and model.

View solution in original post

3 REPLIES 3

djtetei
Gold Product Expert
Gold Product Expert

Normally, GCGTV will seek to display an image of an aspect ratio of 16:9.

Given that your monitor has an aspect ratio of 24.10, GCGTV will display the image in 16:9 format, with additional black bars filling to the left and right of your screen.

Additionally you can acces GCGTV Display and Sound settings and look if an available display resolution of 24:10 aspect ratio is available.

It will be helpful if you can provide us details about your monitor make and model.

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from obsrvr, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei!

Best regards,
Jeran