3 weeks ago
Is there any way to increase the duration of Ambient Mode before the device turns off? The only options I can see are to change the length of each frame
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3 weeks ago
Yes, it's in the device settings.
Go to the profile icon in the top right corner of your TV screen and go into settings.
I believe it's called Power Saver (which can be confusing). That sets the amount of time that the device will sit in Ambient before turning itself off. The default is fairly short.
3 weeks ago
Yes, it's in the device settings.
Go to the profile icon in the top right corner of your TV screen and go into settings.
I believe it's called Power Saver (which can be confusing). That sets the amount of time that the device will sit in Ambient before turning itself off. The default is fairly short.
3 weeks ago
Hey there,
I appreciate your help here, Byteguy!
thomps01, we hope that helps. Let us know if you still have questions and concerns — we're here to help!
Regards,
Jennifer
2 weeks ago
Hello thomps01,
It's us again. We want to check if you still need help. Let us know if you do.
Best,
Jennifer
2 weeks ago
Hi thomps01,
Just checking in to make sure that you've seen our response. Please let us know if you still need help or if you have other questions or concerns as we will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer