04-18-2022 12:20 AM
04-26-2022 11:22 AM
Hi FBX28826923,
Thanks for reaching out. Let's sort this out.
A few questions: What type of Chromecast device do you have? Does the white cross appear on your tablet or TV screen? What app are you using when you encounter this? Does this also appear when casting from a different Chromecast-enabled app? Please reboot your Chromecast and tablet. Reinstalling the app you're using may also help
Thanks,
Jennifer
04-29-2022 12:35 PM
Hey there,
Did you have any more questions or need any additional help?
Thank you,
Jeran
05-02-2022 01:37 PM
Hey there,
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran
05-05-2022 09:09 AM
Hey there!
We haven't heard back from FBX28826923, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Thank you for your help, Jennifer!
Best regards,
Jeran