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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26903 Views
  • 0 replies
  • 12 kudos

I can’t do a factory reset to switch to my new WiFi

I got new WiFi. I attempted to connect my chromecast to the new WiFi. I was told I need to do a factory reset on my chromecast to set it up with my new WiFi. Online it says to do a factory reset I need to touch and hold the devices title. Then I can ...

Ann568 by • Community Member
  • 758 Views
  • 4 replies
  • 0 kudos

Google TV support for nest audio speakers?

Hi, can anyone advise if google tv has been updated yet to support video playback on one device (such as a projector) whilst streaming audio to external speakers (in my case a pair of nest audio speakers). I see plenty of talk about the feature "comi...

sb_5576 by • Community Member
  • 672 Views
  • 3 replies
  • 1 kudos

Chrome cast streaming platform not available in my country

I’ve just bought a chrome cast in Australia and have installed it onto my tv with my iPhone.when I try to install a local streaming service it says that it isn’t supported in my country. any ideas on how to fix this? Thanks!

Jimspill9 by • Community Member
  • 1184 Views
  • 5 replies
  • 0 kudos

Resolved! Google Mini not locating Chromecast Audio

My wifi went down due to someone unplugging a cable...and I've re-connected all devices to the same network I'm unable to have to have my Google Mini play music to the Chromecast Audio ( I used to be able to say "hey google, play music on Denon" (Den...

Finding locations for curated art images on the Google Nest

I love my Google Nest for many reasons. One cool thing is the beautiful photos taken from around the globeI would love to know where those locations, from these images, are in the world. Thankfully, the artist are credited for their images. Any thoug...

fotojane by • Community Member
  • 3952 Views
  • 3 replies
  • 1 kudos

some computers see the chromecast some don't

we have 6 chromecast devices on our network in different rooms. All chromecasts are connected to the same network. all our computers are running windows 10 pro. some wired and wireless computers can see all 6 devices. some computers can't see any dev...

mtmitguy by • Community Member
  • 2009 Views
  • 8 replies
  • 0 kudos

Selecting a TV when all have the same ID

I don't know if this is Chromecast related or not, ut since I've only seen it when setting up my Chromecast . . .We have 4 TVs. I'm trying to set up 3 (for now) TVs with Chromecast. I have the Chromecast app on my phone. When I change the TV source t...

DaisyJ by • Community Member
  • 1197 Views
  • 5 replies
  • 1 kudos

Chrome cast crash

I have had my 4K google chrome cast for about 2 months now and I’ve had issues with it randomly turning off and restarting even while idle. I have reset rebooted the device, updated all apps changes the provided cord and or power supply even used a m...

ChaosZs by • Community Member
  • 673 Views
  • 3 replies
  • 0 kudos
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