cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Streaming

Blog Posts

Google TV Streamer is now available! Read more

Help Center

Forum Posts

Start a conversation

Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25885 Views
  • 0 replies
  • 11 kudos

disabling ambient mode on chromecast ultra ?

I use google nest. I have 4 speakers in one group. If I play some music in the group everything works fine. However, if I add another device to the group and that is the chromecast ultra, the whole group starts to work strangely. There are various mu...

okoun by • Community Member
  • 1606 Views
  • 10 replies
  • 0 kudos

Chromecast not connecting to Home App or Wifi

I try connecting Chromecast to Google Home App. If I do this using the home Wifi it does not work, so I try to connect using the Chromecast Wifi. This allows the setting up process to begin, but because Chromecast is not connected to any working Wifi...

Brondix95 by • Community Member
  • 3634 Views
  • 23 replies
  • 0 kudos

Issues connecting Chromecast to new wifi network

We set up a new wifi connection at home and was trying to update the Chromecast to the new network and accidentally deleted the device from our Google home account. I think the Chromecast is still connecting to the old network, how can I update it to...

Jaspa81 by • Community Member
  • 1152 Views
  • 7 replies
  • 0 kudos

Chromecast Audio can't get settings menu

Previously set it up, it's been unplugged for a long time. I can't get to the settings via Google home to reset it. It keeps saying "unable to load. Try again"I need to reset it. Yes I have tried restarting it via the hard button on the side. I need ...

Ocliptor by • Community Member
  • 3417 Views
  • 3 replies
  • 0 kudos

Doorbell camera

Need To speak to a tech do you have a phone number?

to vote
Labels