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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25843 Views
  • 0 replies
  • 11 kudos

New wifi installed; not able to connect to my chromecast

A new modem was installed at my home and I cannot seem to connect my chromecast to the new wifi. It says that I am not close enough to the chromecast (even though i'm right beside) and that I need to accept the wifi when it shows up, but it doesnt. I...

Defective remote

Hello, I have a New chromecast + remote. Most buttons does not work since yesterday for no reason. The mute and the turn off work, but everything else is not turning the laser light. It seems like it's not connected. Tried everything suggested online...

DanaD by • Community Member
  • 2221 Views
  • 15 replies
  • 1 kudos

Is this community really the only way to get support?

As a new Chromecast owner, I was surprised when I encountered issues this was the support route I was sent. Admittedly I'm a little frustrated. Up until now I have been a solid Roku user, but their dispute with Disney+ over their new ad-supported opt...

zipfhaus by • Community Member
  • 1912 Views
  • 11 replies
  • 0 kudos

Resolved! Display ideas for seminar and open house

Is chromecast TV something I can use for seminars, trade show display, open house? Looking for a big screen TV to utilize with a presentation

Realtor by • Community Member
  • 884 Views
  • 4 replies
  • 0 kudos

Pairing Chromecast

Does anyone know if the Chromecast remote has capability of turning on/off two separate devices (tv and sound bar)?Thanks!ps not sure which generation.

Dianatejo by • Community Member
  • 733 Views
  • 4 replies
  • 0 kudos

Connecting Chromecast

I read somewhere about the 'infinite loop's, but it wouldn't let me respond. I'm having the same issue and if I got to my wifi settings on my phone and connect to my Chromecast it kicks me back off the wifi. Then after I connected to the Chromecast t...

Braysmommy by • Community Member
  • 1276 Views
  • 7 replies
  • 0 kudos

Casting Qubuz music to Chromecast With Google TV

Qobuz can stream up to 24 bit 192khz of audio resolution. What does the Chromecast with Google TV turn that stream into when I cast it? What is the max audio resolution of Chromecast with Google TV?

BartB65 by • Community Member
  • 1244 Views
  • 3 replies
  • 0 kudos
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