Built-in Chrome Cast not working in a Hisense U6G

[nicolasbautist]

Recently i purchased a tv with chrome cast built-in, but when i try to connect the tv with my google home app, the tv doesnt appear in google home or anyone app like youtube, netfilx, disney+, i would like to know how i can solve this issue, i alrady uninstall the upgrades of chrome cast built-in app and the web visual app, i tried several solutions to resolve this problem but i dont succeed,

[JenniferV]

Hi nicolasbautist,

Thanks for reaching out. You can check this support website article to see how you can successfully set up your TV with built-in Chromecast. If the issue still persists, please reach out to your TV manufacturer for additional help.

Thanks,

Jennifer

[JenniferV]

Hello there,

It's me again. How's it going? Do you still need help?

Thanks,

Jennifer

[JenniferV]

Hey nicolasbautist,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer