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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 545 Views
  • 7 replies
  • 1 kudos

Chromecast remote not turning on TV

Chromecast remote doesn't turn on our TV (Sony KDL-48R510C). It can turn it off though once I turn the TV on with the TV remote. Our Amazon Fire TV remote was able to turn on the TV so I know the TV is capable of doing it (but it's not plugged in rig...

py915 by • Community Member
  • 775 Views
  • 2 replies
  • 0 kudos

Chromecast remote won't enter pairing mode

Hello, I unpaired my remote and can't re-pair. New batteries, remote interacts with tv (power/volume functions) but not with Google TV, and light blinks when batteries are inserted. doesnt seem like i can factory reset either. Both the pairing mode a...

David911 by • Community Member
  • 1003 Views
  • 3 replies
  • 0 kudos

Cannot Install Youtube in Chromecast

Hi, I have 3 units of chromecast. All newly bought. For one, i cannot install Youtube app. Says not available in your country. You Tube is Available in Fiji. I have restored it to factory settings again and it says the same. Can you assist what is th...

AjFiji by • Community Member
  • 885 Views
  • 3 replies
  • 0 kudos

Acessing the tv's systems

I'm wondering if it's possible to access the tv's systems with the Chrome cast remote. I want to set a sleep timer without resorting to my old remote. Thanks

DebbyS by • Community Member
  • 1002 Views
  • 5 replies
  • 0 kudos

Casting my mobile screen

Touch and hold the tile of the device you want the screen to cast to in google home. How do i do this? Am trying to cast a particular app from my mobile to android tv.Am not sure if my chromecast is of 1st generationPlease help.

Swetha by • Community Member
  • 710 Views
  • 3 replies
  • 0 kudos

Can’t cast from ios

Hi There - about a week ago I lost the ability to cast from my iPhone to any of the chromecasts in my house. I reset the router, reset the chromecast, updated google home, and still can’t make it happen. I can connect YouTube to though Verizon fios b...

Hammjw2 by • Community Member
  • 673 Views
  • 3 replies
  • 0 kudos

Resolved! Casting complications with meta quest

I’m having trouble with delays in the casting of my meta quest to my tv. I’ve already changed tv setting to allow game mode, what else can I do?also, any tips to calibrate the controllers bc it doesn’t give an options under controllers except to unpa...

MnDpic by • Community Member
  • 1717 Views
  • 4 replies
  • 0 kudos

Chromecast is causing picture fading on and off on Samsung 4K HDTV

I’ve been a very happy Chromecast & Google TV user for about a year now, I have one for each of our 4 TV’s. Recently, with no change to our setup, our feed into a 65” 4K TV began fading the picture in and out - often losing sound too. I tried several...

App "is not available in your country" Issues

So, despite creating a new payment profile in my current country and checking that my address is correct in every aspect of my Google account, I am unable to install a few apps through Chromecast or onto my Chromecast.I'm living in the country in whi...

tvieso by • Community Member
  • 23637 Views
  • 19 replies
  • 6 kudos
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