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CHROME CAST NOT WORKING, WHEN PLUGGED IN THERES NO POWER TO CHROME CAST

Luxdoggydogg13
Community Member

Hi, I’ve set my chrome cast up and everything. Then for some reason I reset it by pushing the button on the chrome cast and then won’t work after that. So now I plug it in to power on and nothing comes on and also made my tv go blank

1 REPLY 1

Alex_S
Community Specialist
Community Specialist

Hi Luxdoggydogg13,

 

I’m sorry to hear about what happened. Let’s further look into it. Is your Chromecast with Google TV (HD) device plugged directly into a wall outlet? Have you tried powering the device using both the power outlet and USB port? Are you using the official power cord that came in its box?


Regards,
Alex