09-11-2021 08:02 AM
Cambie de red y no me reconoce la nueva red no me deja instalarlo. Que debo hacer ?
Aparece un letrero que dice que no se puede establecer conexión wifi
09-24-2021 10:21 AM
Hey there Lorraine,
I'm real sorry about the late response, thank you for being patient! Were you able to get connected to your new network? If not, I'd be happy to help you out. The Chromecast is only able to remember one network at a time, so you'll need to forget the old network. You can do that by either factory resetting the Chromecast, or forgetting the network with the Google Home app.
I hope that answers your question! If you have any other questions or concerns for me, feel free to let me know!
Best regards,
Jeran
09-29-2021 11:06 AM
Hey there,
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran
09-30-2021 01:03 PM
Hey there!
We haven't heard back from Lorena, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Have a good one!
Best regards,
Jeran