Can’t cast any more to my tv

[Davidrab]

Don’t know which generation chrome cast I have it has been working well for two years but despite reboot and factory reset I can no longer cast from my iPad to my tv

[TOW]

I’m having exact same trouble. Have rebooted e’thing. Have reset from factory. E’thing says it’s up & running, but can’t get whatever program I’ve pulled up on my to show up after casting to tv.

[Davidrab]

So we are in the same boat TOW. By the way I have 3rd generation.  What do we do now?  Is it worth getting a new chromecast.  Looking at the discussion forum, there seem to be an unbelievable number of issues with chromecast. One would have      thought google chrome cast team would monitor this forum and sort out problems

[MiestOr]

Exact same problem. It only works again when i restart my modem, but i dont want to do that every time i want to watch something...

[Davidrab]

I have sorted (i hope permanently ) by disconnecting from a VPN. Whether this works permanently or not remains to be seen.  Having to repeatedly restart modem really is a no no.

[MiestOr]

Good tip, but i am using a DPR miner for VPN. tried to whitelist the IP from the Chromecast, but no success there.

I have this setup working already for over a year without a problem. now suddenly this comes up....

[MiestOr]

Also tried without the VPN, but still the same problem

[JenniferV]

Hi folks,

Davidrab, thanks for keeping us in the loop and glad to hear that this has been sorted out. Give us a shout if something comes up, you know where to find us!

TOW, how's it going? Still need help? You may also try the steps shared by Davidrab.

MiestOr, could you please try to reboot your Chromecast and try to plug it in on a different HDMI port on your TV? Resetting your Chromecast might also help.

Thanks,

Jennifer

[JenniferV]

Hey TOW and MiestOr,

It's me again. I want to check if you still need help. Feel free to let me know if you do.

Best,

Jennifer

[JenniferV]

Hello TOW and MiestOr,

I haven't heard from you in a while so I’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

[MiestOr]

Hi Jennifer,

thanks again for your help. I tried what you’ve asked before and it did t work. Ofcourse I tried again and still the same result.

perhaps another idea?

thx!

MiestOr

[JenniferV]

Hi MiestOr,

Thanks for getting back to us. What's the make and model of the mobile device you're using for casting? Could you also try to connect your device to a mobile hotspot and test?

Regards,

Jennifer

[MiestOr]

Hi Jennifer,

Me and my girlfriend are using either our Iphone's or my windows laptop for casting.

I will test the mobile hotspot thing tonight, lets see if that works.

Misha

[JenniferV]

Hey MiestOr,

Sure thing — sounds like a plan! I'll wait for your update.

Best,

Jennifer

[MiestOr]

Good morning,

Changed the HDMI port and had to re-install my Chromecast, which I did.

But again I needed to restart the modem to get it working.

The hotspot-trick I could not test yet, since I had no phone available to make to hotspot.

Then again... I rather not use my hotspot, since it will cost me a lot of data to stream.

MiestOr

[Juni]

Hi everyone,

Thanks for the help Jennifer.

Hi there MiestOr, I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Juni

[MiestOr]

Hi Juni,

So far i tried it all, but nothing worked. Really strange as it worked flawless for me for a few years and all of a sudden this happens...

Any more tips?

[JenniferV]

Hello MiestOr,

Oh no! We'd like to take a deeper look into this — could you fill out this form and let us know once you're done?

Thanks for lending a hand here, Juni.

Regards,

Jennifer

[MiestOr]

Hi,

I've filled in the form. Thanks for helping me.

Regards,

MiestOr

[Jeran]

Thank you for helping out on this thread, Jennifer and Juni!

Hey there MiestOr,

Thank you for filling out that form! You should have someone from Chromecast Support reach out to you via e-mail, so feel free to continue the conversation over there. There has been an influx of cases lately, so it may be a few days.

Best regards,
Jeran

[MiestOr]

Hi Jeran,

I'll wait with patience..

rgards,

MiestOr

[JenniferV]

Hello MiestOr,

We appreciate it. Keep an eye out to your inbox as our team will reach out to you anytime soon.

Also, since we haven't received any response from the other users in this thread, we'll go ahead and lock this after 24 hours. Feel free to create a new one should you need help in the future.

Thanks for the help here, Jeran.

Best,

Jennifer