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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11456 Views
  • 0 replies
  • 8 kudos

Resolved! Chromecasts reboots randomly watching Netflix

My chromecast randomly reboots while streaming videos from Netflix. It usually happens after 10-15 minutes. Sometimes it works 1 or 2 hours just fine, sometimes it's constantly rebooting after 10 minutes.I've tried running my chromecast on different ...

Dauser by Community Member
  • 5322 Views
  • 18 replies
  • 0 kudos

Resolved! Unable to Reconnect Chromecast

Hello! Last night I was in the middle of an awesome movie and all of sudden my screen went blank and the No Signal message popped up. I looked to see if my chrome cast was still connected and it was. It was also still showing up as a connected device...

KPBAD by Community Member
  • 1495 Views
  • 7 replies
  • 0 kudos

Smart TV ruko

How do I connect Google internet to my smart TV Roku when I Wi-Fi in it

George69 by Community Member
  • 477 Views
  • 3 replies
  • 0 kudos

Chromecast router issue

I hav an issue...I need firware update of my chromecast 2nd gen. I dont want to use seperately wifi router or another 1 phone for using router. So pls solve this issue and pls update your firmware so that i can use by only my phone data directly.Or i...

Resolved! Chromecast

It keeps saying cannot connect to the cloud and the Chromecast on the Google home app

Jdgmarino by Community Member
  • 367 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast is not pairing properly with my phone or Nest Hub Max

I recently added a Chromecast with Google TV to my home (where I already had a Nest Hub Max set up). Set up seemed to go normally, and using the tv with the Chromecast remote works fine. But now when I try to use my Google Home app on my phone or my ...

Emily1 by Community Member
  • 847 Views
  • 3 replies
  • 1 kudos

TV showing weird colors

I'm trying to set up chromecast with Google tv for the first time and after the initial Google logo appears for a few seconds it just shows a bunch of colored lines on the TV. Tried factory reset, using plug vs USB on TV, different hdmi ports. All th...

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