01-01-2023 09:15 AM
Hi,
Can’t communicate to chromecast from iPhone. I don’t get past the message: “could not communicate with chromecast”.
Changed recently from wifi provider.
Please advice
Thank you
01-02-2023 07:29 AM
Try these steps:
If none of the steps above help, factory reset your Chromecast and then retry setup. You may also want to try setup using a different phone or tablet, just to test, if you have one.
01-05-2023 08:04 AM
Hello there,
I appreciate your help here, davidking!
Sofiad, we hope that helps but, if you're still having trouble, please manually connect to the Chromecast SSID. Here's how: go to the phone settings > Open Wi-Fi and connect to the Chromecast SSID (Example: Chromecast1234, Living Room TV, Bedroom TV, etc.) > Go to the Google Home app and try to set it up again.
Best,
Jennifer
01-08-2023 08:29 AM
Hey Sofiad,
It's us again. How's it going? Did you manage to get your device working?
Reagards,
Jennifer
01-09-2023 09:15 AM
Hi Sofiad,
Just checking in to make sure that you've seen my response. Please let me know if you still need help or if you have other questions or concerns as I will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer