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Can't connect to wifi

Twolery
Community Member

Visiting out of state family.  Brought my old chromecast and hooked it up. Says can't connect to wifi.  Gone through everything and can't get it to work. 

3 REPLIES 3

SpeedySnail
Community Member

Hi Twolery,

 

Sorry to hear this - Let's try and sort it out!

 

Have you followed instructions below:

https://support.google.com/chromecast/answer/7566322?hl=en-AU

If so, what message are you getting?

 

A last chance of resolving this would be a factory reset of the Chromecast - Have you tried this?

 

Thank you

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS