Cant chromecast foxtel

[Bec183]

So I’ve always used my chromecast with foxtel, never had a problem, all of a sudden I keep getting an error message saying something went wrong… I can cast fine from Netflix Disney etc still  

Ive rebooted the chromecast, removed device and reloaded, rebooted my phone, anyone else having this problem? The chromecast icon is still on foxtel just keeps giving error msg!

[JackRhinoceros]

Hi, I am having exactly the same issue, it all worked yesterday, tried resetting but no luck. All other apps cast fine (Disney, YouTube etc) it’s only Foxtel that shows ‘something went wrong’ screen whatever I try. 

[Bec183]

Thanks for reply, hopefully just a foxtel glitch then… I might call them tomorrow and see

[Bec183]

Ok so I found something about how many devices allowed on foxtel, thought it was a long shot but I deactivated one of my old phones in the foxtel app settings that I don’t use anymore and mine is now working again! Weird that I haven’t added any devices so unsure why all of a sudden it’s decided I had too many linked to it… also they count the chromecast itself as a device. 

[Ianfreck]

Same here, fine yesterday, can cast Stan and Netflix, can watch Foxtel on iPad but error when I try to cast! Perth. Laura

[Bec183]

Thankyou for replying, I’ll enquire with foxtel tomorrow 🙂

[Bec183]

Ok so I found something about how many devices allowed on foxtel, thought it was a long shot but I deactivated one of my old phones in the foxtel app settings that I don’t use anymore and mine is now working again! Weird that I haven’t added any devices so unsure why all of a sudden it’s decided I had too many linked to it… also they count the chromecast itself as a device. 

[Azarco]

Hey folks,

Bec183, we're glad to hear everything is working on your end. We appreciate you for sharing your resolution.

JackRhinoceros and Ianfreck, checking back in if you are still having any trouble from here. Let me know so that we can further assist you.

Best,
Alex

[Azarco]

Hello JackRhinoceros and Ianfreck,

I wanted to follow up and see if you are still in need of any help. Let us know by updating this thread and the Community will be happy to lend a hand.

Regards,

Alex

[JenniferV]

Hi JackRhinoceros and Ianfreck,

We haven't heard from you in a while so we’ll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

I appreciate your help here, Alex.

Thanks,

Jennifer