05-15-2022 02:34 AM
Got a new hub, can't set up chromecast. Getting a message saying the Home app can't communicate with the CC. CC still trying to connect with old hub. Tried a reboot by disconnecting from power as the CC tile is not on Home app anymore.
Answered! Go to the Recommended Answer.
05-15-2022 11:46 AM
If you've already changed to a different Wi-Fi network, try these steps:
If these steps above don’t solve the issue, you’ll need to factory reset your Chromecast, then set it up again using your new Wi-Fi network and password. If you're using Chromecast with Google TV, follow these setup steps instead.
Instead of factory resetting your Chromecast, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.
05-15-2022 11:46 AM
If you've already changed to a different Wi-Fi network, try these steps:
If these steps above don’t solve the issue, you’ll need to factory reset your Chromecast, then set it up again using your new Wi-Fi network and password. If you're using Chromecast with Google TV, follow these setup steps instead.
Instead of factory resetting your Chromecast, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.
05-18-2022 03:46 PM
Hey there,
Thanks for the help, davidking.
StevieG, how's it going? Were you able to connect your Chromecast to your new network?
Thanks,
Jennifer
05-19-2022 12:16 AM
Hi, yes I got the issue resolved. I had to do a factory reset of the device. All's good now. Thanks fir the help.
05-19-2022 08:21 AM
Hey there!
It looks like StevieG was able to resolve the issue, so I'm locking up the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Thank you for your help, David and Jennifer!
Best regards,
Jeran