09-07-2023 10:51 AM
Hi, i have chromecast 2 gen and i have problem with the set up.
my samsung phone finds the cromecast connects and at the end there is a message saying chromecast successfully set up but your not on the same network please turn off ap isolation .
Ap isolation is off , 5ghz and 2.4 ghz are with different name but still home app cannot see the device .
i tried resetting and tried to setup with hot spot from another phone both devices connected and chromecast works fine .
i contacted the provider we made sure everything that is suggested to be set up properly in the router settings but still i cannot connect to the device from the phone or from laptop .
chromecast is up background picture changing temperature and hour is showing .
any other options or what to do?
09-09-2023 06:40 AM
It sounds like you've already tried some good steps. There are some other steps you can try:
Need help with setup? Troubleshoot common Chromeca… - Google Nest Community
What brand and model of router do you have? Who is your internet service provider?