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Chromcast is not turning on or off tv

Cora10
Community Member

Cromcast in my 2 tvs are not turning tv on or off or changing volume. They only display on comand YouTube videos or sling.

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hi Cora10,

Thanks for reaching out to the Chromecast Community forum! Let's sort this out.

A few questions: what type of Chromecast device do you have? When did the issue start? If you have a Chromecast with Google TV (4k) or (HD), is the power and volume buttons already set up on your Chromecast Voice Remote?

I'll look forward to your response.

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello there,

It's me again. I wanted to check if you still need help. Feel free to let me know if you do.

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey Cora10,

Just checking in to make sure that you've seen my response. Please let me know if you still need help or if you have other questions or concerns as I will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer