Chrome cast- connect to device

[Larphillips]

Hello! 
I am unable to cast google photos on my Chrome Cast. I can cast other things but not google photos. This is the message I get. But my Local Network Permission is turned on. Any suggestions? 

 

[Venkatesham]

Connect cast with tv

[Juni]

Hi folks,

Thanks for reaching out. To show photos on a TV with Chromecast see the steps below. 

Note: Before you start, make sure your device is on the same Wi-Fi network as your Chromecast.

1. Open the Google Photos app .
2. Sign in to your Google Account.
3. Select the photo or album you want to cast, and then, at the top right, select Cast .
4. Select your Chromecast.
5. Open a photo or video on your device to display it on your TV. You can swipe between photos to change what's displayed.

To stop casting, tap Cast  Disconnect.

Regards,

Juni

[Juni]

Hi there,

I just wanted to follow up if you were able to try the steps provided. Please let us know, as we would be happy to answer any questions you may have.

Thanks,

Juni

[Juni]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Best,

Juni

[Larphillips]

Hello! 
This was not helpful and I am still unable to connect.

[Kimy]

Hi Larphillips,

Since all other apps work, it’s possible that this is not related to the actual Chromecast device. Try to clear the cache and reinstall the app. Rebooting the phone also helps. If it still persists, try casting Google Photos using a different phone or device. Let us know how it goes.

Thanks,

Kimy

[Kimy]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,
Kimy