12-30-2021 04:37 AM
We are having problems every time we try to use the chrome cast.
The light is white. It is connected to our WiFi. Same WiFi that my phone is connected to.
However, every single time we try and use it we either can’t, or the casting sign suddenly shows up ages after trying - I’ve unplugged it etc.
It always shows as disconnected on the Google app even when casting too.
any ideas? Feels like a waste of money tbh
03-18-2022 09:49 AM
Hey there Harvey1234567,
I apologize about the slow response time, thank you for being patient! Were you able to fix that casting issue? If not, I'd be happy to help out, as I know it's hard to troubleshoot these issues with so many factors involved. Let me just ask you some questions about what's happening:
I look forward to your response, and if you have any other questions or concerns for me, please let me know!
03-22-2022 02:49 PM
Did you have any more questions or need any additional help?
03-29-2022 10:48 AM
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
03-30-2022 11:04 AM
We haven't heard back from Harvey1234567, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Have a good one!