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Chrome cast stopped finding device

salagianni
Community Member

I use Google Chrome cast from more than 2 years and suddenly it cannot find devices to connect with. The Wi -fi connection in ok, i rebooted the system but it still doesn't work.

5 REPLIES 5

Googuser
Community Member

The same situation with me as well in exactly the same fashion as you describe. Also Chromecast Generation 1.

Googuser
Community Member

Wonder if this is a deliberate attempt by Google to get users to upgrade or if someone failed to run compatibility tests of new patches with the older generation. Hope that someone can fix this quickly!

GarrettDS
Community Specialist
Community Specialist

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from salagianni, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Garrett!

Best regards,
Jeran