Chromecast 2nd gen not visible

[Joeldev]

I have to keep resetting my Chromecast to get it to work. If I wait too long after resetting, neither apps nor Google Home can see it. Is there a fix?

[JenniferV]

Hi Joeldev,

Thanks for reaching out. I want to understand your concern further.

A few questions: Is the Chromecast already set up and connected to your network? What's the LED light status in your Chromecast (2nd gen) (solid or blinking white light)? Are you getting a message "No devices found" when trying to cast a video from a Chromecast-enabled app and does it show as unavailable in the Google Home app?

Try these steps:

1. Make sure your phone is connected to the same Wi-Fi network as your Chromecast.
2. Move the devices closer to each other.
3. Reboot your Chromecast.
4. Reboot your router.
5. Reboot your mobile phone. 
6. Use a different mobile device.
7. Reinstall the affected Chromecast-enabled apps and the Google Home app.

Thanks,

Jennfier

[Jeran]

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran