Chromecast 3 Optimization

[DannyS22]

I have my Chromecast set to 2.4Ghz. When I use a VPN to watch MLB TV and cast from my web browser if I select to optimize the cast after some time it will disconnect and the tv will show Chromecast has lost its connection. If I don't optimize I have no problem. With the VPN my WiFi download is 275-300Mbps. I had to reset the Chromecast after I had changed my WiFi router, so it should have the latest updates, I assume.

Thanks for the help.

Danny

[JenniferV]

Hi DannyS22,

Thanks for reaching out. Chromecast devices don't support the use of VPN. Please disable the VPN in order for Chromecast to communicate properly with your wireless router.

Thanks,

Jennifer

[JenniferV]

Hi there.

How's it going? Do you still have other questions and concerns?

Thanks,

Jennifer

[JenniferV · Accepted solution]

Hi DannyS22,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer