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Chromecast 3rd Gen

stamatismat
Community Member

Αγόρασα ένα Chrimecast 3rd Gen. Το σύνδεσα στη τηλεόραση μου και ενώ αρχικά μπόρεσα και είδα κανονικά κάνοντας μετάδοση από το κινητό μου, όταν το έβγαλα από τη πρίζα και το ξανασύνδεσα δε μπορώ να κάνω μετάδοση της οθόνης.

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hello stamatismat,

 

Thanks for reaching out. Let's check this further.

 

A few questions: what's the LED status on your Chromecast? Are you getting any messages when casting a video content? What is the make and model of your mobile phone? Please reboot your Chromecast and mobile phone. Also, make sure your phone is connected to the same network as your Chromecast device. Using a different device might also help.

 

Let me know how it goes.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

I want to make sure you're all good — how did the steps go?

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi stamatismat,

 

Just checking in to make sure that you've seen my response. Please let me know if you still need help or if you have other questions or concerns as I will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer