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Chromecast Black Screen / No Signal

Volem
Community Member

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Attempting to setup my Chromecast with my TV for the first time but can’t get it to work. 
I’ve got the Chromecast plugged in via HDMI but it says no signal with a black screen. I’ve tried the troubleshooting with turning off the power for the tv and the Chromecast as well as switching HDMI ports to no avail.

I don’t have another TV to set it up on to test it.
The Chromecast displays a blinking white light.

I believe there’s some sort of issue with recognising the chromecast. Whenever I cycle the power of the Chromecast with the TV on, l will get the google logo for ~10 seconds before it goes back to no signal. I’ve tried all the buttons on the google remote and whilst it does show the white light to indicate the remotes working, it doesn’t resolve the black screen.

Does anyone have any ideas or has had a similar issue?

TV: Soniq SV55V16A-AU Rev

3 REPLIES 3

Dan_A
Community Specialist
Community Specialist

Hi Volem,

 

That certainly hasn't been easy for you ―  let’s check this out.

 

What LED light color does the Chromecast with Google TV emit now? Is it pulsing or blinking fast? Is the TV tuned to the same HDMI input to which the Chromecast is connected to?

Since you’ve tried a different HDMI port and rebooted it. Here’s what you need to do. Go to your phone’s WiFi settings and connect directly to your Chromecast’s SSID. After connecting to it, redo the setup. If the behavior persists, then click this link and follow the instructions on how to reset your Chromecast to its default and original settings.

 

Check out this guide for more information and troubleshooting steps.

 

Tell me how it goes.

Best,

Dan

JenniferV
Community Specialist
Community Specialist

Hello there,

 

Volem, how's it going? Did those steps help?

 

Thanks for the help here, Dan.

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey Volem,

 

We haven't heard from you in a while so we’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer