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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 2398 Views
  • 16 replies
  • 2 kudos

Intermittent sound loss

Recently bought new chromecast, the sound is cutting out every 5-10 minues for a few seconds. Using the headphone output from tv to aux stereo receiver. It is often combined with a white +flash+ whereafter sounds cuts out, This is the case for all ap...

Relc by Community Member
  • 896 Views
  • 3 replies
  • 0 kudos

Media force

Is it possible to use media force WiFi to connect device. I'm having trouble. I have registered device with media force account and it finds the WiFi but I can't cast. I think maybe device has to be logged into the network somehow bit I don't know ho...

cbrevitt by Community Member
  • 1710 Views
  • 4 replies
  • 0 kudos

TCL TV Doesn't Work with Google Remote

I have a TCL L40FHDM11 TV and a brand new Chromecast with Remote. It doesn't seem to have a code to control my TV. I'm wondering if anyone has found a workaround or has an idea to fix this.

Eveland by Community Member
  • 2213 Views
  • 10 replies
  • 0 kudos

Resolved! Configuring Chromecast fails at the last step

Hi all,Here are some screenshots in order. The device is actually "Chromecast1714". The code "S4B2" appears on the TV screen at the beginning of the process, but when the Home app asks if I can see it, it's gone (there is a landscape). I continue any...

Screenshot_20220628-154306.png Screenshot_20220628-154431.png Screenshot_20220628-154452.png Screenshot_20220628-154523.png

my tv isnt an option

i cant connect my remote to my TV because my TV brand isnt an option. is there anyway to fix?

ashox by Community Member
  • 853 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast with Google TV HDMI Cable extension

My chromecast is out of warranty and google isn't offering any support.I'm thinking my chromecast keeps on disconnecting because of it's placement behind the TV. Has anyone used an HDMI Cable extension to lengthen the cable and place the Chromecast s...

phamine by Community Member
  • 2580 Views
  • 10 replies
  • 1 kudos

Resolved! Can't use remote on Google Home

So,I recently bought a 3rd Gen Chromecast. Aftre going through the process and updates I can't access the remote feature. I tried Google Home, Google TV (via the notification bar but also doesn't detect the Chromecast). I looked at other posts but th...

uranicold by Community Member
  • 1425 Views
  • 3 replies
  • 1 kudos

Something Went Wrong - Enable Local Network Access

Hello,So I recently moved and of course want to set up my Google Home to play some music while organizing the place. However I keep facing the same issue during the setup process. It will say something went wrong and I need to enable local network ac...

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