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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 204 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 27058 Views
  • 0 replies
  • 12 kudos

El G cromecast no funciona

No se puede inhabilitar el pto de acceso del router. Y entonces el dispositivo no se puede conectar a la red. Ideas??????? Please!!!!!

Gerardito by Community Member
  • 827 Views
  • 4 replies
  • 0 kudos

Can't log into YouTube kids on child profile

I was having trouble switching profiles on my Chromecast with Google TV so I factory reset. I set it up again, added my child's profile with YouTube Kids Disney+ etc. Now YouTube Kids says I can't load profiles or sign in on this device. This worked ...

Sora by Community Member
  • 862 Views
  • 4 replies
  • 0 kudos

Ambient Mode on Built-in TV

I need help with ambient mode on my Vizio tvs with Chromecast built-in. When I try to access the ambient mode settings from the Home app all I get is a blank screen showing Device Settings at the top but nothing else. Any help is appreciated.

kcburk by Community Member
  • 1185 Views
  • 4 replies
  • 1 kudos

How to disable Chromecast-enabled App

Is there a way to just cast the screen from Google Chrome when casting from a Chromecast-enabled site?I don't like how Google chrome casts the video with the Chromecast-enabled app and the interface. So, I would like to know if there is a way to cast...

Thomas159 by Community Member
  • 1472 Views
  • 4 replies
  • 1 kudos

Resolved! Artefacts displaying on screen

My chromecast w Google TV has just started showing artefacts on the screen today. See attached pics  I noticed them first in the home screen, then also in any apps and when playing video content. Restarting the CC hasn't fixed it. Changing HDMI port ...

20220522_120313.jpg 20220522_120237.jpg
thedriver by Community Member
  • 1131 Views
  • 4 replies
  • 0 kudos

HDMI cord to projector no wifi

How do I connect portable projector to my phone with HDMI cord how do I get it to work my phone vivo y21 it's got me beat can someone please help

Resolved! Where to enter Chromecast code?

My chromecast displays an alphanumeric code on my TV to connect to a device (eg. a phone or computer). Years ago, I could simply enter that code in the Google Home app on my Android phone to pair the devices. I can not find any place to enter the cod...

DE22 by Community Member
  • 72129 Views
  • 17 replies
  • 1 kudos

Chromecast ad overload

I have used Youtube on several different devices and typically have ads inserted about every 6 minutes. I brought the latest Chromecast with Google TV to test as a replacement option for three existing STBs that are going EOL soon. I have noticed the...

ukoda by Community Member
  • 2081 Views
  • 6 replies
  • 0 kudos
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