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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 4974 Views
  • 16 replies
  • 6 kudos

Resolved! Device Utility cannot connect to Chromecast

When setting up my chromecast, the Google Home app instruct me to use the Device Utility app to activate the device. After successfully connecting to the Chromecast's wifi network, Device Utility tries to connect to the device for some time, and then...

llem1973 by • Community Member
  • 2613 Views
  • 6 replies
  • 3 kudos

Resolved! YouTube casting issue from Android app

Every time I cast from my YouTube app from my Android phone, the connection lasts for about five minutes give or take, or even if I exit the app, it does this. This does not seem to be an issue on IOS and has been an issue for many months. Just bough...

YeaNah by • Community Member
  • 2040 Views
  • 4 replies
  • 0 kudos

Chromecast won't let me cast from Android.

We're trying to cast from a different device from initial setup using YouTube app. It doesn't seem to load at all. It says "Connecting to ___ TV" but never ends up connecting and it just disappears without any error or pop-ups. Any idea what's going ...

bilibiline by • Community Member
  • 1039 Views
  • 3 replies
  • 0 kudos

Chrome cast

Hi there so I have set up my chrome cast, it is running off my Hot Spot. I am using an iPhone. The thing is , I cant seem to watch Netflix with it tho!! It says “ First, we need your permission to detect smart TVs and other streaming devices on your ...

Resolved! Still cant switch accounts ccwgtv

For a couple months now since youtube updated I am no longer able to switch between my two accounts. I only have the option to choose my main one or delete my alternate one. This is apparently fixed with profile switching but it appears I still do no...

Link575 by • Community Member
  • 3533 Views
  • 12 replies
  • 0 kudos

Issue with PLEX and subtitles disappearing

I've been having this strange problem for many years now when I watch literally anything on my Google Chromecast with TV streaming device, or by using the built in SONY TV Android interface (this happens on both).I always watch with subtitles turned ...

SpeedGeek by • Community Member
  • 17681 Views
  • 8 replies
  • 0 kudos

Wrong language

On screen language is wrong. How do I change it?

fts by • Community Member
  • 1074 Views
  • 3 replies
  • 0 kudos

Chrome cast built in not found on google home

Hello all , I am trying to set up my chrome cast built in ( came with the Mi tv stick ) however I’m not able to find the device on the google home app. Thanks In advance

Jiryes by • Community Member
  • 1268 Views
  • 3 replies
  • 0 kudos
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