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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 424 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 27398 Views
  • 0 replies
  • 12 kudos

Resolved! Cant install Pluto Tv or BBC Iplayer onto Chromecast with Google Tv

Hello Everyone, I am writing to say that at present i cannot download or install above mentioned apps on chromecast with google tv, i have tried using the app for pluto in the google play store but it just shouts back at me your device isnt compatibl...

googlyeyed by Community Member
  • 1597 Views
  • 4 replies
  • 0 kudos

Chrome cast something went wrong

I factory reset my sons 1st generation chrome cast so I can set it up at my dads house. Everything goes fine until the google home app shows”Something went wrong cannot determine if a Google account was previously linked” my tv is connected to the wi...

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Retta0522 by Community Member
  • 3645 Views
  • 5 replies
  • 0 kudos

Shows unavailable

My Google Chrome says that some shows are unavailable. Other shows have horizontal lines in them.

casting from mini does not show videos to choose from. no overlay

when asking a mini to play videos from youtube it tells me to choose a video but shows no options. there's been an overlay for years with thumbnails of videos but now nothingthe mini continues to listen.. i can pick a random number... and the video p...

eighty666 by Community Member
  • 8870 Views
  • 45 replies
  • 3 kudos

Can't install Twitch on Google TV whilst other apps can be installed

HiI wanted to install Twitch on my Chromecast with Google TV however every time I try doing so, am getting rejected. It ends with "Can't install Twitch" (try again and if it still doesn't work, see common ways to fix the problemHttps://support.google...

Ifranckd by Community Member
  • 3862 Views
  • 7 replies
  • 0 kudos

Resolved! Browser

How to find a browser ( for example Chrome ) in Chromecast?

HermanG by Community Member
  • 3695 Views
  • 21 replies
  • 0 kudos

CNN Go app wont load, crashs on Chromecast with Google TV

I loaded CNN Go, but when I try to open the app, it crashes, also when I cast CNN from my phone to Chromecast TV, the Live TV is a black screen, but you hear audio, I did loaded the newest Software on to the Chromecast

Denmoer by Community Member
  • 1409 Views
  • 6 replies
  • 0 kudos

Resolved! chromecast

chromecast works but always blinks orange

Chromecast

I paid for something to make life easier. It seems google can listen to my conversations and suggest advertising I don't look for but buy a product and get it to work the way it is advertised is not something they pride themselves on

Joeyfnk by Community Member
  • 611 Views
  • 2 replies
  • 0 kudos
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