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Streaming

Forum Posts

Resolved! Regarding audio and video not synced with Google TV Streamer

Hey everyone,We are aware that some users might be experiencing an issue where audio is not synced with video from their Google TV Streamer. This appears to be related to specific audio equipment and configurations, and does not seem to be a widespre...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
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  • 0 replies
  • 10 kudos

Chromecast to youtube no sound

Chromecast plays audio with everything except youtube. This is recent; however, I don't use Chromecast very often. This happens while casting from the youtube app as well as casting from Chrome. I've tried the latest Chrome on macOS (Version 98.0.475...

Chromecast

Am trying to connect my chrome cast to my partners data and it has worked but it's now asking me to connect to the same network as the chrome cast but I am, it won't leave the page until "it's connected" and doesn't give me any options to do anything...

Resolved! No audio when casting desktop from Chrome

Hi,As explained in the title, I have no audio when casting the desktop from Chrome (video works though).It works perfectly if I cast a tab (audio and video). It also works when casting the desktop from my laptop but not from my computer.Let me know i...

Anonymous by Not applicable
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  • 6 replies
  • 0 kudos

Chromecast

Hi guys and girls,The issue I have is not major. However I cannot change the WiFi. As I know how a different WiFi that’s why it’s not letting me use the cast. So please can someone let me know how to change the WiFi settings basically as I can’t seem...

Kayyysx by Community Member
  • 506 Views
  • 4 replies
  • 0 kudos

Chromecast Remote

Remote control stopped working. Light/indicator stays ON (illuminated) even after removing/replacing the batteries.Do I need a new remote?

cajigasc by Community Member
  • 323 Views
  • 1 replies
  • 0 kudos

Email Address/Chromecast

When I was setting up my third Google Chromecast device, the email it used was not my primary email. It is one I use very infrequently for school research projects. How can I remove this email address and reset the Chromecast device so my primary ema...

KCMOGAL by Community Member
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  • 1 replies
  • 0 kudos

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