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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 26135 Views
  • 0 replies
  • 11 kudos

Remote control not paring

My google chrome tv remote is always in pulse mode and it couldn’t control anything. What can I do to fix the issue?

Tommy2322 by Community Member
  • 1635 Views
  • 9 replies
  • 0 kudos

Resolved! No audio from Chromecast when casting desktop

Sorry, this is a repost because my initial post was closed. I was out on vacation out of the country and then sick, so I missed the replies. I am having issues casting my Desktop's audio and video to my chromecast successfully. I can click the cast t...

Mtlhd1011 by Community Member
  • 18276 Views
  • 27 replies
  • 0 kudos

Chromecast turning off

My chromecast is constantly turning off, i bought it yesterday and usb is not plugged in tv, its normally in electric, it still doesnt work and shuts off every 5-10 minutes, does anyone know why?

Rabadon by Community Member
  • 940 Views
  • 5 replies
  • 0 kudos

Resolved! TCL Chromecast issues

Not sure which labels I should have picked. Not even sure if this is the right forum for my issues.I have two TCL TVs with built in Chromecast. One casts perfectly and I mean 100%. The other has issuesLag - huge lag of videoRepeats cast - the last 10...

MikeH5 by Community Member
  • 11395 Views
  • 4 replies
  • 1 kudos

Google Photo casting issue

Hello,I have a philips oled android tv (55oled706) with a built in chromecast. I can cast all my apps from my android phone but I can't cast Google photo app. I have a black screen or sometimes I can cast (the icône is visible on Google photo) but th...

Tbarba22 by Community Member
  • 3867 Views
  • 9 replies
  • 0 kudos

Chromecast with Google TV Connected to AV Receiver Stopped working

Connected to my AV receiver worked fine for several months then "no signal, is it on?". Went through all reset processes, no change. Called Google tech support and went through everything they suggested with no luck. Google sent me a new unit. Plugge...

eess by Community Member
  • 7581 Views
  • 9 replies
  • 1 kudos

Resolved! Casting local music to speaker group??

in speaker groups, in the home app... There is no option to cast local music to the speaker group? Is there any good apps to do this with? Or a way to fix this home app issue... Google sucks, they don't even respond to this BASIC functionality proble...

Farmzki by Community Member
  • 2171 Views
  • 9 replies
  • 0 kudos
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