06-28-2022 06:24 PM
Just got a brand new Chromecast set it up with Google Home but now I cannot connect any devices to it. On my television I see changing backgrounds, the time and Google.
When I open Home, there is nothing there and I cannot cast to it from any devices.
07-03-2022 03:45 PM
Hi Jeff11,
Thanks for reaching out. Let's sort this out.
A few questions: can you still cast a video content on your TV? What's the LED light status (solid or flashing white)? What's the distance between the router and the Chromecast device?
Give these steps a try:
Let me know how it goes.
Thanks,
Jennifer
07-06-2022 03:50 PM
Hey there,
It's me again. I want to make sure you're all good — how did the steps go?
Thanks,
Jennifer
07-08-2022 10:31 AM
Hey Jeff11,
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran