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Chromecast Remote faulty

jasroopbawa
Community Member

Remote control not working

 

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

What colour is the light on the remote?

LED states on Chromecast voice remote - Chromecast Help

Try these steps:

  1. Remove the batteries from the remote.
  2. Check that the batteries have charge remaining (i.e., test them in another device).
  3. Using your phone or other remote to navigate, go to Settings > Remotes & Accessories.
  4. Select your remote and choose to Forget it.
  5. Choose Pair remote accessory to start a new pairing.
  6. While holding down the home button, reinsert the batteries.
  7. Continue to hold the button while the light is solid. 
  8. When the light starts pulsing, release the home button.
  9. The remote should be detected on the right side of the screen. Use your alternate remote to select it to pair it.

In most cases, your remote will pair automatically after you insert the batteries. If it doesn’t, follow the steps on the TV screen, or press and hold the Back and Home buttons on the remote for 3 seconds.

Kimy
Community Specialist
Community Specialist

Hi folks,

Thanks for helping here, @David_K.

@jasroopbawa, I just want to follow up on this. I hope you've found the answer you're looking for. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

Thanks,
Kimy

Kimy
Community Specialist
Community Specialist

Hi there,

I'm just checking in to make sure that you saw our responses. Please let us know if you still need our help, as we would be happy to answer any questions you may have.

Regards,
Kimy

Alex_S
Community Specialist
Community Specialist

Hey jasroopbawa,
 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.


Kind regards,
Alex