I've had this chromecast for a while, but it recently started using the TV interface for YouTube, even though I'm casting, and can't control it. Anytime a menu appears, like an are you still watching or suicide warning, I have to restart the casting because I can't interface with it. It didn't come with a remote, and the virtual remote won't pick it up. What do I do?
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Thanks for reaching out. Let's check on this further.
Quick questions; When did this start? Is this only happening with the YouTube app? Please clear the YouTube apps cache and data. Using a different mobile phone and resetting your Chromecast Ultra might also help.
I don't know precisely when it started, but it was a couple months ago. It happens with all apps, supported or not, but it's worse on YouTube because of things like the aforementioned suicide warnings. I'll try the suggestions.
Awesome, I am glad to hear that! In that case, I'll go ahead and lock up this thread. If you run into any more issues in the future, feel free to create a new thread.
Thank you for your help on this, Jennifer!