Replaced my older Chromecast Ultra with the 4K with Google TV. Audio keeps dropping every 5-10mins exactly like this post...
I'm plugged directly to my receiver. Same HDMI port that the Chromecast Ultra was plugged to, and it used to work perfectly. No other setting or hardware changes.
Video keeps playing during the drop. Sometimes it happens as frequently as twice in 20 seconds, but usually every 5-10 minutes.
Hey there square_eyes,
I apologize for the late response on this thread as well, thank you for your patience! Were you able to figure out that audio dropout issue? If not, I'd be happy to help out, and I'll provide similar steps that I've given to emic. First, go ahead and make sure all of your devices are up-to-date on their firmware. Then, change the settings to use Dolby Digital instead of Dolby Digital Plus, to see if it makes any difference. If you are able to, try using the receiver and the Chromecast on a different TV, and see if the problem persists across TVs.
I look forward to your response, and if you have any other questions or concerns for me, please let me know!
Hi. I was not able to test the suggested changes but the issue seems to have resolved itself so perhaps it was a Chromecast or streaming service provider app update. Thanks for your attentiveness.