cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Streaming

Blog Posts

Google TV Streamer is now available! Read more

Help Center

Forum Posts

Start a conversation

Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25406 Views
  • 0 replies
  • 11 kudos

Resolved! Disable Google TV in new Chromecast

I have a Pixel 4a running Android 12, purchased a Chromecast with Google TV to enjoy 4K content with my new 4K TV. Unfortunately my experience with the Google TV function of the Chromecast is similar to smart TVs with built-in apps, annoying to use w...

darthgizm0 by • Community Member
  • 6790 Views
  • 8 replies
  • 8 kudos

Chromecast... you have such potential

I've been a Chromecast user since day one, and have over a dozen Chromecast audio pucks, speakers, and video devices, and have found it great when it works. But when it doesn't... oh boy it's a royal pain; especially of late I've found I have to budg...

benl by • Community Member
  • 1281 Views
  • 6 replies
  • 0 kudos

Resolved! Soundproblem Chromecast white one (Google TV)

Recently purchased the new ChromeCast (the white version /Google TV) However, I am having problems with the sound! No sound when using Netflix, I do have sound with Netflix when I hover over the movies? but not when playing a movie ?? No sound at all...

PaulChrome by • Community Member
  • 2400 Views
  • 5 replies
  • 1 kudos

Watching Lorex IP Cameras on Google TV (TCL)

I have a Lorex POE IPCamera security system that works with "Hey Google." I set up the Lorex Home app with the system and it works fine on my Android phone. I set up the Google Home app with the 4 cameras and the Lorex Home app and I can view video f...

mlandau33 by • Community Member
  • 3479 Views
  • 4 replies
  • 1 kudos

Strange email address on chromecast

Hi, I was up very late last night and my memory is hazy from tiredness. But I recall seeing an email address associated with my chrome cast which I did not recognise. I thought it was a friends so I took no notice at the time etc. I’ve checked and it...

PatRyan by • Community Member
  • 936 Views
  • 4 replies
  • 0 kudos

Resolved! Massive Problems with Casting the last 2 Weeks

I have encountered very different problems in the past 2 weeks. It feels like Chromvast got an update which made the service worse.1. How can Netflix no longer stream from the browser (Chrome current version) to our Google TV projector with Chromecas...

Volca by • Community Member
  • 1779 Views
  • 10 replies
  • 0 kudos
to vote
Labels