10-22-2022 08:04 PM
Over the last week, Chromecast keeps disconnecting from my wifi. No settings have been changed at all. I’ve checked with my service provider for internet and no issues on their end after troubleshooting. I’ve done the Chromecast troubleshoot to re-pair the device and still nothing works. I can get on to smother webpages, but the Chromecast webpage does not load for me on two different browsers. Is anyone also have similar issues?
11-01-2022 11:47 AM
Hello AJ82,
Thanks for reaching out and I'm sorry for the late response. Let's sort this out.
A few questions: what type of Chromecast device do you have? What's the LED status on your Chromecast? How far is it from the Wi-Fi router?
Try these steps:
Let me know how it goes.
Thanks,
Jennifer
11-04-2022 11:51 AM
Hi there,
How's it going? Did those steps help?
Regards,
Jennifer
11-06-2022 10:06 AM
Hey AJ82,
Just checking in to make sure that you've seen my response. Please let me know if you still need help or if you have other questions or concerns as I will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer